Legacy1215 Ltd Privacy Policy.
Last updated 12th May 2026

INTRODUCTION

We are Legacy1215 Ltd (“we”, “our”, “us”) trading here under the name Craft Imperial.

This Privacy Policy describes how Legacy1215 Ltd (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

This Privacy Notice applies if you shop on the Legacy1215 website, or if you otherwise share your personal information with us, for example if you contact us with a query or we send you marketing.

WHO WE ARE

General Data Protection Regulation (GDPR)

We are the data controller, which means we are responsible for deciding how and why your personal information is used. We’re also responsible for making sure it is kept safe, secure and handled legally.
We are registered with the ICO under ICO registration reference: ZC128298 (Information
Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF)

The data collected, when using the Craft Imperial contact form, are recorded in a computerised file to allow the sending of communications by email with news and offers from Craft Imperial. In this context, the legal basis for the processing of your personal data is based on your consent.

We may collect the following information for your identification and collaboration.
Name, business name and job title. Contact information including phone numbers, email address or website.
We require this information to respond to your requests for information, understand your needs and provide you with information on our products and services, to contact you for feedback on our products, or to help customise our website and offerings.

We operate to the highest standards when protecting your personal information and respecting your privacy. If you have any questions about your personal information, or how we use it, you can contact us via email on hello@legacy1215.com or by writing to us at 131 Riversdale Road, Islington, London, N5 2SU

YOUR RIGHTS

You have a number of ‘Data Subject Rights.’ You can find information concerning these rights on the Information Commissioners website www.ico.org.uk

These rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.

If you have any general questions or want to exercise any of your rights please contact hello@legacy1215.com. Our security procedures mean that we may need to request proof of identity before we disclose personal information to you in response to any request.

We encourage you to get in touch if you have any concerns with how we collect or use your personal information. You do however also have the right to lodge a complaint directly with the Information Commissioners Office, the data protection regulator in the UK, their contact details can be found on their website www.ico.org.uk

THE LAWFUL BASES ON WHICH WE USE YOUR DATA

We will only ever process your information if we have a lawful basis to do so. The lawful bases we rely on are:

Contract – This is where we process your information to fulfil a contractual arrangement we have made with you.
Consent –This is where we have asked you to provide explicit permission to process your data for a particular purpose.
Legitimate Interests -This is where we rely on our interests as a reason for processing, generally this is to provide you with the best products and service in the most secure and appropriate way.
Legal Obligation –This is where we have a statutory or other legal obligation to process the information, such as for the investigation of crime or to meet responsible lending criteria.

THE INFORMATION WE COLLECT AND HOW WE USE IT

We collect and store the information that you provide to us directly. This may include email addresses, home or business address, phone numbers, or any additional information provided voluntarily by the user.

We use the collected mobile numbers for the following general purposes:

To process any orders that you place with us and to facilitate any returns (Contract)

We take payment details to process payment for any credit or debit card orders you place with us. We share these details with our chosen payment processors (for example Paypal)
We use your account information plus your chosen delivery address details to; deliver your purchases and keep you informed of their status, and to process any returns including (where appropriate) collecting the item from you.
Our chosen payment processors store your payment card details at your request to speed up your checkout in the future (consent)

To provide you with access to an account (Contract)

To register an account with us we capture information such as your name, date of birth, contact and delivery information, and a password to protect your account (account information). We use the same information on an ongoing basis to manage and provide secure access to your account, and provide you with the services you request.

To provide customer service to you (Legitimate interest)

We record calls and keep correspondence (customer service records) when you fill out our contact form or contact us or interact with us on social media. We use these records to manage your queries or complaints effectively, for quality monitoring and to continually improve our services.

To keep in touch with you (Legitimate Interest)

When you register for an account and shop with us we start to keep you up to date with news of products and services including store events, offers, promotions and Sale information, unless you tell us you don’t want us to through your account or using the link in every email that we send to you.

To prevent and detect crime (Legitimate interest/Legal obligation)

We use your account information, order history and payment history to assist in monitoring for fraudulent transactions or suspected money laundering.
When you register an account, or contact us we use your account, application and purchase history information to confirm your identity.
We use device identifiers and IP addresses in fraud prevention and investigation, and to maintain network and data security.

To fulfil our legal obligations (Legal obligation)

We use your data to ensure we comply with any requirements imposed on us by law or court order, including disclosure to law or tax enforcement agencies and authorities or pursuant to legal proceedings.
We will share data with regulatory and other official bodies if they make formal requests.
We will maintain records to meet regulatory and tax requirements.
We will use your account information to contact you in connection with product recalls or other similar product quality issues and to comply with our legal obligations in connection with the sale of age restricted products.

HOW LONG WE KEEP IT FOR

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section above.

THIRD PARTIES

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to do so by law.

We don't share your details with 3rd Parties except in the following circumstances.

Ionos Cloud –We use Ionos to power our online store. You can read more about how Ionos uses your Personal Information here: https://www.ionos.co.uk/privacy-policy
Delivery Partners –Helping us to deliver the goods you order to you.
IT Companies –Supporting us in maintaining our website and other business systems including; providing phone lines, data storage facilities, and providing and supporting Cloud based infrastructure used in providing our products and services.
Payment processors - Payment card processors to process credit and debit card payments and store payment information; for example Google Pay, Apple Pay and Paypal. Craft Imperial utilize services of credit card processing companies to bill you for products or services. We always do so securely. These companies never share, store, save or use exclusive information for any other purposes.
Fraud prevention services -We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If we have reason to suspect fraud or other criminal offences we will pass your personal information to fraud prevention agencies (such as CIFAS) or law enforcement agencies for the detection, investigation and prevention of crime. If we think there is a risk of fraud, we may suspend activity on your account or refuse access to your account and/or cancel an order. If we do this we will inform you by email or SMS and ask you to contact us.
General service companies -Such as printers and mailing houses that assist us in providing our products and services.
Regulators and the Police -We will share data with regulators and other official bodies (including law enforcement) if they make formal requests or pursuant to legal proceedings.

Third-party apps, websites and services

If you use any third-party apps, websites or services to access our services, your usage is subject to the relevant third party's terms and conditions, cookies policy, and privacy notice. For example, if you interact with us on social media, your use is subject to the terms and conditions and privacy notices of the relevant social media platform (Facebook, Twitter etc.). The same stands if you use third-party services, like Amazon's Alexa, as your use of the service is subject to their applicable terms and conditions. We may be required to share customer information relating to transactions and use of such third party services with that third party.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semipublic
venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

COOKIES

Cookies are files stored on your computer by the websites you visit and contain information such as your browsing preferences or your login status. They facilitate our systems to recognize the clients' browsers and storage of items in their Shopping Carts during visits. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Normally clients do not restrict cookies as they allow you to take full advantage of the store features, and provide location information.

COMPLAINTS
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using
the details provided under “CONTACT INFORMATION” below.

If you are not satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority. You can contact your local data protection
authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/.